FAQ
Account management and security
- I haven't received the SMS codePublished on Aug 16, 2023Updated on Dec 25, 202531,569
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jan 29, 20264,185
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jan 29, 202612,168
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Nov 17, 20251,704
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20254,198
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jan 6, 20261,679
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Sep 8, 2025296